Tuesday, January 19, 2021

Are There Any Good Jobs Left for Psychiatrists?


I quit my job last Thursday night at about 9:30 PM.  My term of employment was officially over at the close of business today – Tuesday January 19, 2021.  It happened during an exchange of fairly terse emails with my immediate supervisors. Those emails occurred in the context of a flurry of daytime emails that were critical and could easily be interpreted as making me look as bad as possible.  I have no plans to disclose the nature of these conflicts or the content of those emails.  

I know from experience that responding to the content of these messages at face value and ignoring the meaning is a mistake that you can never recover from. It is also a mistake because it assumes that the people representing corporations have a genuine interest in you as a human being.  People – no matter how good they are – are always expendable to the modern corporation and there is no better example than healthcare companies. I also believe that because several of my previous supervisors said it directly to my face.

I was very clear in my email that the reason I was quitting was a decision that happened that day.  It is good to maintain clear boundaries when it comes to these decisions.  Sometimes there is a lot of emotion involved and when that happens a lot of charged rhetoric.  By the time 9:30 PM rolled around – I was very cool.  I had been in a heightened emotional state all day.  That tends to happen when people say things about me that are not true and try to make it seem like I am personality disordered.  By heightened emotional state I generally mean a hyperadrenergic state. Anxiety, stress, tachycardia rather than anger.  That distressed state resolved as soon as I realized the situation with the administrators was hopeless and all I had to do was quit.  As soon as that occurred, I was able to relax and fall asleep like nothing had happened.  A complete cessation of the emails was also helpful.

That decision in the last paragraph was very important to me.  As the son of a railroad engineer, I was socialized to be very wary of any special interest (whether it was a company or a union) that could affect your work or personal freedom. Being very clear on what you want to experience was all part of that socialization and at times it was fairly stark. There is a long learning curve.  I did not really become an expert at it until I walked away from a previous job 12 years ago. I thought I was going to work at that job my entire career and retire – much like my Dad viewed his railroad job.

I recall my father showing me the front of his Brotherhood of Locomotive Firemen and Engineers trade paper and angrily making the following statement: 

“Do you see this big house?  That is where the President of the Union Lives!  Do you think he cares about what happens to us?”  (Fairly certain my Dad would have probably used much more colorful language  but I don’t want to embellish).

Of course not, Dad.  I heard a radio program several years ago about first-generation white-collar workers from blue collar families.  According to the speaker, they were much less likely to integrate their business lives into their social lives.  The example given was that they would not invite their boss over for dinner.  But nobody stated the reason – and that is basic working-class distrust of management.  Second-generation white-collar workers may also have a much higher tolerance for bullshit than blue collar folks. In my family of origin, bullshit was not a humorous or value free word.  It was generally a pejorative.  

There is also the way you exist in the work place.  Some people need the social aspect at work for many reasons including reassurance that they are in good standing.  A lot of us like to keep our heads down, do the work, and not comment on all of the social behavior in the workplace.  We don’t want to hear about other peoples’ problems – not because we don’t care about our fellow man but because we were raised to mind your own business.  I am in the latter category and find that it works very well.  People I work with over time know they will be treated fairly and they know that I am very loyal to them.  That may be another reason why I react so strongly when people make things up about me.

The boundaries are significantly less clear in a white collar setting, especially with institutional rules and training on what constitutes civility. Unless you are fired precipitously and escorted out by security there are the superficial niceties – even if you are dying the death of a thousand cuts.  “Oh you’re leaving? We are sorry to see you go! Let’s have some cake in the break room! Don’t be a stranger!”  All the while stories are being spun about what happened to either make it seem like you were basically a jerk or you were never there in the first place. At a previous job I endured months of gaslighting and abuse.  At one point I asked my primary care doc for a prescription for a beta blocker just to control my heart rate and blood pressure from the stress. I joke about taking them like M&Ms, but at the time it was no joke.  That was not going to happen again.

When I think about the range of normal and pathological workplace dynamics I always come back to the work of the late Peter Drucker.  He was described as the world’s greatest management thinker.  One of his key concepts is the knowledge worker.  In other words, employees who were trained in a profession – in many cases an independent professional. Drucker pointed out that these employees need to be managed differently by virtue of the fact that they know more about the business than their boss does.  Further that they are not managed for widget production as productivity.  In the current healthcare environment, the most highly trained employees are physicians. They are treated like production workers and clerical workers rather than knowledge workers and in many cases replaced en masse by other workers who can do some of what they do.  As an example, I recently did a search through my health care system looking for a primary care internist in the event that my current internist retires.  The search pulled up 50 practitioners and only 2 were physicians.  The way health care systems deal with knowledge workers is to either get rid of them or ration them.  All part of the unending death spiral of low-quality care in America.

One of the big human-interest stories of the pandemic is that medical school applications are apparently way up.  The reason given is the presence of Anthony Fauci, MD in the news.  In all of these clips, only a tiny fraction of Dr. Fauci’s expertise and body of work is visible but his demeanor and consistent references to science make him easy to identify with. He is a physician that others want to emulate.  The problem for all of these prospective medical students is that there are very few places any more where a physician can practice at the top of what they were trained to do.  There are practically no physician environments that maintain an academic focus that was common in every setting that I trained at in the 1980s.

Apart from the workplace politics and all of the completely unnecessary stress it produces my immediate consideration is finding a new job.  I do not need to work. I could simply retire.  When I was working a burnout inpatient job – I fantasized about retiring early just to escape the place.  Since then, I have concluded that I am still at the top of my game and have an excellent skillset to offer people with significant psychiatric problems.  These services are clearly needed. In addition, I have a unique approach to psychiatry that I think needs to be out there to counter the low-quality checklist approach that has very little to do with psychiatry.  The problem is finding the ideal environment to utilize that skill set.  The figure below gives an example of the practice environments that I have worked in and whether my skill set was utilized or marginalized.

 


Drawing on that experience whether I get another job at this point or retire depends on the following factors:

1:  Malpractice coverage: I could easily set up a private practice in the era of telepsychiatry but any psychiatrist planning to retire at some point needs tail coverage.  That is malpractice insurance through the statute of limitations for malpractice in the state you practice in.  In Minnesota that is three years and would costs tens of thousands of dollars.  That’s right - three years paying out a good deal of money on the hypothetical that you might be sued during that time – whether you have previously been sued or not.

2:  Practice environment:  The graphic below shows how badly the practice environment has deteriorated with the invention of managed care, pharmacy benefit managers, and an expensive labor-intensive electronic health record (EHR).  That means I have a choice again between setting up my own office, hiring staff, buying and setting up and EHR or going to work for a managed care company who has all of this but expects me to become a template monkey and fill out 20-30 patient visit templates per day.  I use the term template monkey out of respect for one of my colleagues who is a proceduralist and told me at lunch one day that is what she had become.  She presented it as a joke, but it is a fairly depressing self-observation from one of the most highly trained MDs in the profession and the hours it takes her to complete arbitrary forms that have nothing to do with quality medical care.



While I am at it my inpatient and outpatient workflow is 30 minutes per patient follow up and 60-90 minutes for initial evaluations with some time in between for documentation and coordination of care.  That coordination of care typically involves acquiring and reviewing records and speaking to the patient’s treating physicians.  I also need to be able to dictate all of the notes rather than type them in to a template. I have yet to see dictation software work seamlessly enough, but I have seen transcription companies with industrialized versions do excellent job for a very low price. I need help from clerical resources, I don’t need to become a clerical worker.  

3:  Availability of necessary equipment, tests, and specialists:  For 22 years I worked in a very collegial environment that was full of medical and surgical consultants. I knew all of them and they knew me.  There was mutual respect and plenty of information exchange.  We consulted informally at lunch.  If I had a patient with complex problems – I would just do the evaluation, order all of the tests, make a diagnosis and then call a consultant if necessary.  I have not been in that environment for a while and I am not used to leaving things hanging and depending that people will follow my advice and see a cardiologist.  In fact, I know that people rarely follow through.  Anyone who suggests that you can just kick the can down the road, doesn’t really understand the practice of medicine or psychiatry.  In order to offer treatment, I need to determine that the patient does not have serious underlying illness and that I am not making any pre-existing conditions worse.   So, I need a medically intensive environment.  I thought I could do without it but that was a big mistake.

Apart from my current situation, this is a problem across the entire country.  Medically trained psychiatrists and neuropsychiatrists are unable to find suitable practice environments.  Managed care companies are quick to offer appointments with any prescriber for anxiety and depression or even more complicated problems. This is a system wide problem even though there is no organized system of mental health care in the country.  If I get lucky and find the resources I need – the system will be lucky – at least in the geographic area where I can serve patients.  It is a basic fact that the necessary practice environment for most medically intensive psychiatrists has become a fantasy in the United States.  That fantasy could easily be remedied by a national work force supplying psychiatrists with what they need and paying them as employees.

If I am not fortunate enough to find the right practice environment – I will be enjoying retirement and to me a lot of that will still be studying psychiatry, medicine, and science.  It is what I do and I enjoy doing it.

Old patterns of behavior die hard – at least for me.

George Dawson, MD, DFAPA



Supplementary 1:

My official last day was the close of business on Tuesday January 19 and that is why this is being posted later that same day.

 Supplementary 2:

I do wish my fellow former employees the very best (including the administrators) and hope that everything goes well for them.  After I announced my resignation, I received at least 50 very positive emails telling me that they liked working with me and wishing me well in the future.  In many cases they were extremely complimentary. We all worked together to help people solve very difficult problems in a highly constrained environment. We were typically successful to some degree. For all of the compliments all that I can say is thank you and:

“The light that shines on me – shines on you”.

 

 

 


10 comments:

  1. Not sure my original comment went through. Just wanted to say congrats on quitting a toxic job! There are fewer and fewer good jobs left in medicine and psych is not exception.

    I also wanted to say that occurrence based malpractice insurance (which includes tail) is cheaper than you think. I'm in the northeast and it's approximately $5000/year and prorated to 50% of that for part time (<20h/week). I pay about $2400 per year for a part time private practice. I use American Professional Agency but have friends who use PRMS and like it.

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  2. Thanks for that information. That IS a lot less expensive than I anticipated!

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  3. You article reminds me of the importance of my profession- Organisational psychology. Unfortunately many organisations ignore the marvellous body of scientific research into human behaviour in the workplace and the ways to create workplaces where people thrive. Best of luck looking for the next position, use your skills to also check out the culture of the organisation and ensure there’s a fit with your values of kindness and civility.

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  4. There appear to be very common political strategies that are used in the workplace to exert pressures on employees. Is there anything written about organizational psychology versus workplace politics? Are you ever consulted to correct this? In my experience organizations tend to bring in consultants that reinforce their political position rather than try to remedy the problem. The current best example is the burnout issue and a complete denial by employers that it has directly been caused by excessive work rather than inadequate resilience.

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  5. I'm glad that you will continue to study (and hopefully write) about psychiatry, medicine and science. As a medical student your blog has been invaluable for helping me understand the role of psychiatry and medicine especially in relation to the current bureaucracy. I hope that when I mature into an independent physician that I can find a way to navigate that bureaucracy.

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  6. Thanks! That was one of my motivations. When I was a medical student nearly every hospital and clinic I trained at had an academic focus that came through during rounds and conferences. I can't imagine training during a time when business managers sit in team meetings and dictate the medical plan or wasting hours of time on the usual bureaucratic time wasters. My biggest non-productive time was making copies in the library (assisted by my wife). That is no longer necessary - but the utilization review and pharmacy benefit managers more than negate and time gains.

    Good luck navigating the bureaucracy - many physicians have found a way.

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  7. The answer to the article title is yes, self-employment with no health care insurance, cash only. Minimal overhead and aggravation and psychiatrists are still in such demand that there is no reason to put up with middlemen. Unlike family practitioners and hospital based specialists we have options. Any psychiatrist with good clinical social and basic marketing skills can be booked up for months easily.

    If middlemen are the problem, dump them.
    If hospitals are too much of a hassle, dump them.
    If academic psychiatry is corrupt, dump it.

    I did all this thirty some years ago and never looked back.

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  8. Getting a lot of private email on this post basically to say that private practice is the best option and that it is financially doable even at this late stage of the game (for me that is). Several people have reaffirmed the opinion above about malpractice insurance and suggested ways to inexpensively incorporate and track practice expenses.

    If I can figure out leasing and office space, hardware, documentation, and record keeping - I might end up opening shop next to a Caribou coffee at a nearby mall.

    That is if I can tolerate all of that excitement.

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  9. You don't even need office space right now. I used to rent hourly therapy space when I was in NYC but have been doing 100% telepsych since February 2020 and see patients from home. Lots of free/cheap telepsych platforms and EMRs that it's not expensive to start a private. All I pay for is psychology today, a self-published website and malpractice insurance. I did not incorporate and track expenses in excel. I'm not looking to expand but am making extra cash. I screen patients which makes the work largely enjoyable and the autonomy is great. All out of network also.

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  10. That's the best part. Signing into a four year lease and spending 30K on furniture is so 1985. It can be done entirely from a home office, the only practical difficulty being treating and evaluating cognitive impairment. I use web services for psych testing as well and after a couple of months there is no going back to the old way.

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